Delivery

Delivery Process

Here at Comfort Beds our headboards, beds and mattresses are made at our factory in the heart of Yorkshire and are shipped directly from there to your door.

We take pride in our customers' journey and we hope the transaction is smooth. With this in mind, we expect your order to be delivered within 3 - 7 working days. All deliveries must be signed for to confirm acceptance at the point of delivery.

Please keep hold of your old beds/mattresses until your new one arrives.

We deliver to all our customers, with no middleman or courier service to keep costs down. If you have any queries regarding delivery either before or after, please get in touch and we will answer any questions you may have. (In a way when out of delivery range we use a courier company)

Installation

If you need us to install your bed, headboard and mattress in your property, then we are happy to offer an additional service for this, at a fee of £39.99 per delivery. Our trained experts will deliver your new bed to your room, build your new bed, headboard and/or mattress and ensure this is correctly and securely fitted.

We will take all rubbish away, leaving you ready to enjoy your new purchase instantly. If you have an existing bed or mattress, then we can take this away for you as an additional service for just £39.99.

Free UK Mainland Delivery & Charges

Here at Comfort Beds, as well as providing amazing quality bed and mattresses for your dream bedroom makeover, we also offer free delivery with many of our purchases.

*Our delivery offer only applies to mainland U.K postcodes. A list of those postcodes we don’t include in this can be found below. If you are unsure if you are covered for your address, feel free to contact us and we’ll assist you with any queries.

Some locations within the UK are currently excluded. We do not deliver to offshore locations including the Isle of Wight, Isle of Man and the Channel Islands. See the table below for full details of where we deliver to, and excluded postcodes.

Any deliveries that are not made successfully on time will be subject to an extra fee on top of the initial order amount. If any fees are incurred before the delivery is confirmed, you must be able to pay the additional fees to have your order delivered. All deliveries must be signed for to confirm acceptance at the point of delivery.

Please ensure we can access the chosen room to deliver your order in a timely manner. If we are unable to do so, we will have to charge a return fee on your order.

Delivery Area	Postcodes	Delivery Charge
Mainland UK	AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CA, CB, CF, CH, CM, CO, CR, CT, CV, CW, DA, DE, DG, DH, DL, DN, DT, DY, E, EC, EH, EN, EX, FY, G, GL, GU, HA, HD, HG, HP, HR, HU, HX, IG, IP, KA, KT, L, LA, LD, LE, LL, LN, LS, LU, M, ME, MK, ML, N, NE, NG, NN, NP, NR, NW, OL, OX, PE, PL, PO1-29, PR, RG, RH, RM, S, SA, SE, SG, SK, SL, SM, SN, SO, SP, SR, SS, ST, SW, SY, TA, TD, TF, TN, TQ, TR, TS, TW, UB, W, WA, W, WD, WF, WN, WR, WS, WV, YO	Free
Excluded Postcodes	IV, PH, AB, DD, KY, PA20+, KA27, LL, LD, TR, PL, TQ, BT, SY, EX, TA, FK8+ & PO31+	We do not deliver to these areas

Return Process

Whilst we work hard to ensure all our beds, headboards and mattresses go through stringent quality assurance and testing before being shipped, we do appreciate that sometimes the unthinkable may happen.

Upon receipt of your delivery, please carefully inspect your items for any damage and clearly mark any identified damage on the couriers delivery sheet.

Please note we will not accept any claims for damage if goods have not been checked on delivery and if this damage has not been clearly stated on the courier's delivery sheet.

If you find that your purchase is damaged or has a fault, please contact Comfort Beds by any of the methods listed below:

Address: 31 - 33 Branch Road, Batley, WF17 5SB

Email: info@comfortbedsltd.co.uk

Telephone: 0113 418 0408