Frequently Asked Questions
At Comfort Beds, our dedicated customer service team is always on hand to answer your questions and provide expert advice when choosing your new bed or mattress.
Feel free to reach out via our Contact Us form or call our customer service
line at 0113 418 0408.
For quick answers to common queries, take a look below:
Where are your products made?
We are a UK manufacturer with all our beds and mattresses being made in the heart of West Yorkshire.
Do you have a showroom?
Unfortunately, we do not have a showroom and all products are shown online. This is simply to reduce costs and pass the savings onto the buyer. Should you be undecided, our experts will guide you through the selection process to ensure we find you the perfect bed.
Do I get a guarantee with my products?
When you shop with Comofort Beds, you are investing in a product that will stand the test of time. Our beds and mattresses are handcrafted by a highly skilled team in our own UK factory. Our skilled workforce use the very best materials and manufacturing methods to ensure our products are both attractive and versatile. We are proud of our products and offer a 3 year guarantee on everything we sell. Read the full details about this on our warranty & guarantee page.
How long will my order take once purchased?
All our beds and mattresses are made to order and therefore we will indicate a lead time for each product. Generally speaking, you are looking at 3 - 7 days from order date to dispatch. Once dispatched you will receive notification that your goods are in transit to you.
What if my product is damaged in transit or incorrect?
In the unlikely event this should happen please contact us on 0113 418 0408 or email us at info@comfortbedsltd.co.uk to resolve the issue. In some cases we may have to arrange an uplift of products; however, our customer service team will discuss the options with you.
Will you install my bed, headboard or mattress and take away my old one?
If you need us to install your bed, headboard and mattress in your property, then we are happy to offer an additional service for this, at a fee of £39.99 per delivery. Our trained experts will deliver your new bed to your room, build your new bed, headboard and/or mattress and ensure this is correctly and securely fitted.
We will take all rubbish away, leaving you ready to enjoy your new purchase instantly.
If you have an existing bed or mattress, then we can take this away for you as an additional service for just £25.00.
Will your headboards fit my base?
All our headboards are made to UK standard bed sizes. If your bed is a standard UK bed size, you can be confident that our headboards will fit.
